Shipping and Returns

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Shipping Information

Shipping Time

All of our orders are shipped via USPS or Ups which include a tracking number.

Standard Free shipping is 2-3 days.

You can upgrade shipping to overnight and next day air as well.

Orders are sent out with 24 hours (m-f)

Where do we ship to?

All of our orders are shipped from Rochester, Minnesota USA.

Standard Shipping covers the united states only. We ship anywhere UPS and USPS allows. (US and Territories)

We also send international with a varying fee depending on the country. Send us an email for more specified international shipping rates.

How do I get Free shipping?

Spend over $25 dollars on any order and select standard free shipping (2-3 days) at checkout

My order Still Hasn't arrived

Been over 3 days since you placed your order (m-f)? Check the tracking number provided with your order to check for any delays.

If you still cant locate your order please send us a message and we will track it down for you.

Returns

How can i request a Return?

If you ordered on ebay or amazon, please go through their return process.

Please send us a message to request a return or request one through your order page.

Am i Eligible for a Refund?

If you ordered the wrong type of filter or they don't fit, or are damaged please send us an email and pictures of the filter if required. We do not give refunds once the filter has been used.

When can i expect my refund?

If you are required to ship the filter back , once it reaches us your return will be processed. We grant refunds immediately upon arrival of the faulty filters. (Refund time from Ship to Refund: About 1 Week)

STILL HAVE ANY QUESTIONS?

Call Us: (M-F 9am-8pm)

+1 507-123-4567

Email Us: Orders@bulkfilter.com